We pride ourselves on reliable customer service and try to respond to your email inquiries promptly and consistently. However, lately, spam filters in different email systems such as Gmail have become very aggressive, which essentially means that our responses could be hitting your spam/junk/"marketing"/"promotion" folders instead of your regular inbox. So if you don't get a response from us within 24 hours, please check your spam filters! Also, we'd greatly appreciate it if you add our email address ([email protected]) to your email "safe" list (or mark as "not spam"/ "not junk").

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